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Creating more categories for Dots flows

If you want to add more categories to support more channel creation by Dots, or there was an issue in your set up, or someone in your team deleted the categories by mistake, follow the steps below!
1. Right click to create a new Category
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Right click to create a new Category
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2. Name the category what you would like it to be called. Make sure its private category & click next.

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Name the category what you would like it to be called. Make sure its private category & click next.
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3. Ensure Dots bot is added so the bot can see the category.

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Ensure Dots bot is added so the bot can see the category.
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4. Click "Create Category"

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Click "Create Category" and yo ar
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Once this is done, please reach out to [email protected] for us to add the category to our system.
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Last modified 3mo ago